With centralized monitoring and alarm management through SurvalentONE SCADA, we reduced our response times and streamlined operations. We now have full visibility across power and environmental systems in real time.
The Challenge
A Canadian utility required a centralized monitoring solution for its utility-operated data center to unify data from previously siloed systems. Key requirements included granular alarm visibility, vendor-agnostic integration, SMS alerting for on-call teams, and the ability to consolidate environmental and electrical system monitoring into a single platform for faster root cause identification and improved operational planning.
The Solution
The utility deployed SurvalentONE SCADA to centralize real-time monitoring of its data center infrastructure. Critical systems – including HVAC, UPS, metering, CCTV, and environmental sensors – were integrated into a single, vendor-agnostic platform. SurvalentONE Topology Processor provides energization status across the network, while a dynamic cabinet-level layout offers real-time visual insight into power usage, temperature, and alarm states. The addition of WebSurv enables secure remote access for operators, and SMS notifications improves response time for on-call teams. By consolidating previously siloed systems, the utility has streamlined operations and gained the visibility needed for faster diagnostics and long-term planning.
This Ontario, Canada utility delivers electricity services to 63,000 customers. In addition to managing power distribution, the utility also operates and maintains critical data center infrastructure, with a strong focus on reliability, innovation, and customer service.
