Survalent Category: Outage Management

Real-World Success Stories: Streamlining Outage Management and Improving Customer Satisfaction with SurvalentONE OMS

Real-time response and clear communication are fundamental in outage management. Customers expect to be informed of outages and assured that their utilities are focused on rapidly restoring power. For utilities, balancing these expectations with operational efficiency can be a challenge, [...]

Reducing Residential Outages Has Never Been So Critical

Never before has it been as important to reduce the impact of outages on your residential customers. Because of the COVID-19 crisis, the majority of society is working, learning, and sheltering at home without any immediate end in sight. In [...]

Restore Power In Your Network During Outages And Storms

Outages are an undesirable and unavoidable part of maintaining a distribution network. When they occur, utilities leveraging older ADMS can often find themselves fighting an uphill battle. Older ADMS software with restricted functionality can inhibit restoration operations and increase downtime, [...]

Three Ways Polaris Improves your Outage Management System

For utilities, an Outage Management System (OMS) is an important application for managing outages effectively. OMS, when integrated with SCADA and the customer service centre, can help you better coordinate outage response activities, resolve outages faster, and increase transparency to [...]

Proactively resolve outages with advanced outage management capabilities

Outages may be a fact of life but that doesn’t mean you’re powerless against them. With the right information and communication capabilities in your outage management system, your control center can play an active role in minimizing their frequency, duration, [...]