TechTalk Mondays

Get a high-level overview of SurvalentONE OMS and how it empowers utilities to manage outages efficiently—from fault detection and crew dispatch to customer communication and restoration. This session will explore how OMS ties together SCADA, DMS, and customer engagement tools to improve transparency, streamline team collaboration, and reduce outage duration. Perfect for operations, customer service, and management teams looking to enhance their outage response strategy.

Step into the control room and discover how SurvalentONE OMS empowers operators to manage outages with speed and precision. This session will demonstrate how OMS helps operators quickly pinpoint faults, dispatch field crews efficiently, and coordinate restoration efforts. We’ll also cover how the system streamlines managing public notifications, tracking ETOR (Estimated Time of Restoration), and ensuring that outages are restored faster. Gain valuable insights into how OMS enhances operational efficiency, improves collaboration, and supports faster decision-making during critical outage events.

In this session, we’ll explore how SurvalentONE OMS enhances the collaboration and efficiency of internal stakeholders, including Customer Service Representatives (CSRs), Management, and Engineering teams. We’ll cover the essential tools available for CSRs to efficiently handle customer calls and inquiries, along with internal dashboards that provide Management and Engineering with real-time outage insights. Learn about the various internal notification methods that keep all teams aligned, and see how OMS Reporting allows users to evaluate system performance, track key performance indicators (KPIs), and gain actionable insights to improve future operations. This webinar will show how a fully integrated OMS fosters transparency and ensures all internal teams are equipped to respond quickly and effectively during outages.

In the final installment of the OMS Uncovered series, we focus on SurvalentONE Polaris, the critical tool that empowers field crews with real-time access to outage information and work assignments. Polaris ensures seamless communication between the control room and field crews, even when working offline, facilitating safer, more efficient restoration efforts. Field crews can access detailed outage data, view the current network state, track job progress, and create damage reports, all on their mobile devices. This webinar will demonstrate how Polaris helps improve decision-making, streamline field crew deployments, and reduce outage durations, ultimately improving key performance metrics like CMI, SAIDI, and SAIFI. Learn how to leverage Polaris to maximize crew productivity, restore power faster, and enhance customer satisfaction.

Explore how Survalent’s Distribution Power Flow (DPF) and Distribution State Estimation (DSE) applications enhance operational insight and network reliability. This session will cover how DPF analyzes electrical conditions across your distribution network, detects potential overloads and voltage issues, and supports informed decision-making through real-time calculations and visual alerts. We’ll also dive into DSE, an optional add-on that boosts accuracy—especially in DER-rich environments. Gain a clearer view of your grid and operate with greater confidence.

Learn how the Offline Analysis Environment (OAE) helps operators make smarter, safer decisions by simulating actions before they go live and reviewing events after they occur. This session introduces Study Mode for testing switching strategies in a mirrored environment, and Playback for analyzing past events to improve future responses. With OAE, utilities gain the tools to reduce risk, protect assets, and enhance operational confidence across the grid.